Hire Controller

Job Title: Hire Desk Controller
Location: Essex
Package: £35,000 - £45,000 Basic, Incentivising Holiday Allowance + Company Pension Scheme + Full Product Training.


Job Description:

We are looking for a Hire Desk Controller to join well-established, independent hire company who specialise in construction machinery.

This is a growing organisation that pride themselves on their culture, offering a friendly working environment where you’ll be given full autonomy and be empowered in your role. Alongside this, the company have built a strong reputation by providing an exceptional service offering to a long standing, trusted customer base.

Responsibilities of the Role:

• Taking inbound hire enquiries from customers
• Ensuring all paperwork and administration work is concluded with each hire
• Checking availability of machines and ensuring machine checks are up to date
• Delivering high levels of customer service to all customers
• Liasing with internal team members to ensure all bookings are coordinated accurately and efficiently

Requirements of Role:

• Previous experience in a Hire Desk Controller, Customer Service, or Administrative role, preferably within the construction industry.
• Experience working within the Crane Hire, Powered Access, or Plant Hire industry  
• Strong communication, organisation and customer service skills
• Experience working with Salesforce would be advantageous

If you are someone who fits the above requirements and would like to find out more about this opportunity please speak to Zoe Mansfield at Elite Consultancy - 0121 450 5000 – zoe.mansfield@elitecn.co.uk